Pitch Deck 2026
Last Mile Logistics for Kenya's
Underserved Cities
One platform for Food, Gas, Water, Business Deliveries & Last Mile. Live in Nairobi, Mombasa, Kakamega, Bungoma — and expanding.
Active Riders
245+
The Hidden Heroes
Small fleet operators & local merchants — the backbone of Kenya's economy
Limited Visibility
No tracking. No proof of delivery. Customers can't see where their order is.
Fragmented Access
Rely on phone calls, WhatsApp, word of mouth. No unified platform.
No Data Insights
Don't know who orders, when, or what's profitable.
No Technology
Manual dispatching. No routing. No repeat customer tools.
Restricted Capital
Can't afford vans, fuel advances, or insurance.
Tier-2 Ignored
Glovo, Bolt are Nairobi-only. Kakamega (500k+) has zero organized last-mile.
Outside Nairobi, businesses pay
40% higher logistics costs
due to disorganized last-mile options
Breaking the Chains of Intermediation
Direct from sender to receiver. No middlemen. No gatekeepers.
Old Way
Customer → Call center → Dispatcher → Boda → Delivery (maybe)
3+ layers of intermediation
No accountability. No tracking.
Lilwa Way
Customer → App → Local rider (vetted, tracked) → Delivery (guaranteed)
Direct. Transparent. Accountable.
Real-time GPS tracking + SMS updates
Saves your last order. One tap to repeat. No typing.
$620M Kenyan Last-Mile Market
And we're just getting started
African E-commerce Logistics
TAM
Kenya On-Demand Delivery
SAM
Western Kenya Market Share
SOM (by Q4 2026)
Market Breakdown by Vertical
Everything You Need, Delivered
Fully customizable — one order, multiple stops
Food & Drinks
200+ restaurants
Shopping Delivery
Multiple shops in one trip
Business Deliveries
B2B restocking
Gas & Water
90% repeat rate
Errand Services
Any task, anywhere
Office Delivery
Lunch + supplies
Last Mile
E-commerce, bulk
KFC Assistant
Saved orders, 1-tap repeat
Multi-stop orders = Pick up food + gas + water in one trip. Same rider. Better margins.
Our Approach Is Working
Real metrics. Real growth.
Cities Live
Nairobi, Mombasa, Kakamega, Bungoma
Monthly Deliveries
↑ 340% YoY
Customer Repeat Rate
Industry leading
Gas & Water Repeat Rate
90-day retention
Monthly Revenue (KES)
↑ 210% YoYService Breakdown
Gas & Water + B2B = fastest growing segments
Profitable Per Trip
Positive contribution margin across all service lines
Multi-Stop Order (3 stops)
KES 400
Revenue per trip
Rider + Fuel
KES 220
KES 180 Profit
45% margin
Gas Delivery
KES 300
Revenue per trip
Rider + Fuel
KES 180
KES 120 Profit
40% margin
Food Delivery (single)
KES 120
Revenue per trip
Rider + Fuel
KES 80
KES 40 Profit
33% margin
Key Insight
Multi-stop orders generate 45% margins — same rider cost, higher revenue
Unmatched Satisfaction
4.8 stars · 1,240+ reviews
James, Bungoma
"Lilwa picked up my gas cylinder, refilled it, and delivered it back in under an hour. I didn't even have to leave my shop. The recurring order feature is a lifesaver."
Local Guide · 12 reviews
Mercy, Kakamega
"I run a catering business. Lilwa delivers my food to 3 different offices in one trip. Saves me 2 hours daily. The multi-stop feature is genius."
Business Owner · 34 deliveries
Brian, Nairobi
"The KFC Assistant is genius. One tap and my usual order is on its way. No searching. No typing. I've reordered 15 times."
Verified · 15 repeat orders
Sarah, Mombasa
"I was skeptical about gas delivery. Now I set it for every 10 days. It just shows up. No more carrying heavy cylinders myself."
87% repeat rate · 20+ orders
Why This Matters
Creating value across the ecosystem
Local Riders
Visibility, technology, fair pay, weekly settlements, fuel advances, insurance
Customers
Reliable, fairly priced, multi-stop, trackable delivery — 30-min guarantee
Businesses
Access to a quality, tech-enabled delivery network without building their own
We are at the stage where local delivery heroes finally get to shine,
unobscured by unnecessary layers between them and their customers.
Defensible Moat
We do what others won't — in markets they ignore
| Feature | Lilwa | Glovo | Bolt Food | Local Boda |
|---|---|---|---|---|
| Multi-stop orders | Negotiable | |||
| Tier-2 cities (Kakamega, Bungoma) | Scattered | |||
| Gas & Water delivery | Unreliable | |||
| B2B dashboard | ||||
| Saved orders (KFC Assistant) | ||||
| Subscription (Lilwa Gold) | ||||
| Positive unit margin | Negative | Negative | Can't scale |
Our position: Only organized last-mile player in Western Kenya. Glovo won't come. Bodas can't scale. We own that market.
The Team
Built by operators who know tier-2 Kenya
Gilbert Nakiboli Waliuba
Grew up in Kakamega. Built last-mile networks in tier-2 cities. Ex-Copia/Twiga.
Michael Juma
CTO
Built logistics dashboards & rider apps. 9 years experience. Ex-Sendy.
Riri WN
Head of B2B
Previously sold logistics to 200+ SMEs in Mombasa. 8 years experience.
Wycliffe Omondi
Western Kenya Lead
Based in Kakamega. Manages 60 local riders. Deep community connections.
Advised by former execs from MaxAB, Kuda, and Flutterwave
Backed by local angel investors & transport funds
The Ask
$2.5M funding round · 18-month runway
Use of Funds
Multi-stop V2, offline SMS tracking, B2B dashboard
Open Kisumu + Eldoret hubs. Densify Kakamega & Bungoma
Fuel advances, rider vehicle financing · 24% APY return
Radio in Western Kenya, B2B sales team, gas station partnerships
Path to Profitability
at 35,000 monthly deliveries
Highest margins, no competition
Regional consolidation potential over Uganda/Tanzania
Use of funds is tied to specific KPIs:
35,000 monthly deliveries · 15% Western Kenya market share · $2.5M annual revenue run rate by end of 2026
LilwaDelivery
Kenya's Fastest Last-Mile Logistics
© Lilwa Delivery — A brand of Nakibolis Heirs Limited (NHL)